Here are the basic conditions for the purchase and delivery of wooden products, payment methods and other operations through the mpwood.am website (hereinafter referred to as the Site). These conditions are considered a public offer governing relations with clients. These conditions can be updated by mpwood.am at its discretion.
1.1. Full and unconditional consent (Acceptance) to sign this agreement (Offer) is considered the registration of the customer on the Site or placing an order as a registered or unregistered buyer.
1.2. The site presents the goods which are the property of (mpwood.am).
1.3. Receipts for items ordered online can be obtained from the store located at. Yerevan, Teryan 83 st., as well as through the delivery service.
Terms of payment
2.1. The obligation to pay arises in the case of ordering goods through the mpwood.am website, regardless of where the buyer prefers to receive the order, in the store or by delivery to the address indicated by him.
2.2. Payment methods are presented in the "Payment" section on the Site, which is an integral part of this agreement - Appendix 1.
2.3. Cash payments are made at the store. The buyer can open the presented goods in the store or near the courier, on the spot, check its compliance with the qualitative and quantitative characteristics presented on the site.
2.4. Online payment is made during the registration of the order using the payment methods available on the website.
2.5 Only legal entities can make purchases by bank transfer.
3.1. Delivery is carried out daily from 10:00 to 21:00. Delivery delays are possible in the event of unforeseen events occurring against our will. In this case, the buyer or recipient must be notified of the change in the delivery date.
3.2. Delivery methods are indicated in the "Delivery" section of the mpwood.am website, which is an integral part of this agreement - Appendix 2.
3.3. If for some reason the buyer or the recipient did not like the delivered order and wants to return or replace it, then it is necessary to pay the delivery amount, regardless of the quantity of the ordered goods.
3.4. To deliver the orders on two different addresses, you need to place two separate orders. Within one order, a product certificate can be delivered to only one address.
Exchange and return
4.1. Exchange and return of ordered goods is carried out in accordance with the provisions of the RA Law "On consumer rights"
Intellectual property rights
5.1. You acknowledge and agree that all materials on mpwood.am, excluding customer comments, including, but not limited to, texts, applications, graphics or non-graphic images, recordings, music, videos, interactive features or similar materials (hereinafter referred to as: Materials ), including its trademarks, service marks and logos (hereinafter referred to as trademarks), are owned or licensed by mpwood.am. Those are subject to copyright and intellectual property protection in accordance with international conventions and national legislation.
5.2. The materials on the Site are intended for your personal use only: they may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, licensed or otherwise used for any other purpose without the prior written consent of the owners of these materials.
6.1. mpwood.am considers it a priority to preserve and protect the confidentiality of customer data. The collected personal data is used to improve the quality of delivery and service and can be transferred to a third party only in cases provided for by the RA Law "On Personal Data Protection".
Dispute Resolution Procedure
7.1. Disputes arising from these terms can be fairly resolved through negotiations. In case of failure to reach an agreement, disputes shall be resolved in a judicial procedure established by the legislation of the Republic of Armenia.